Team Management
Team management often presents the dentist with a host of situations he or she feels ill prepared to handle. Managing people requires a specific skill set and level of experience. Though these skills are taught at the corporate level, they are often the most neglected aspect of day-to-day dentistry.
Problems within this area frequently lead to unnecessary headaches and loss of income. Many dentists simply avoid managing their team because they remain unskilled in doing so. If you identify with this scenario, you are not alone. Often the most frustrating component of the dental office, managing your team can instead be a productive and profitable element of your practice. A team that is trained well results in organizational flow leading to increased revenue, improved productivity and job satisfaction, and key employee retention.
Dental Communications Group provides innovative training for both the dentist and the dental team. Our approach is fashioned from business models featured in Fortune 500 companies. Both the dentist and the dental team receive specialized and targeted training.
Training for the Dentist
- Improving your leadership skills
- Communicating with employees using effective feedback
- Augmenting your empathy and listening skills
- Leading productive staff meetings
- Challenges and solutions in hiring and firing
- Placing boundaries between your personal and work life
- Mediating staff conflicts
- Handling disgruntled employees safely and effectively
- Role-playing of common dental office scenarios
Training for the Dental Team
- Role-playing of common dental office scenarios
- Exercises for building self-esteem and team unity
- Confidence building scenarios that highlight team strengths and facilitate communication
- Team-building exercises designed to create energy and passion for dentistry